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TikTok has introduced a conversational Shopping Assistant and Buy Direct checkout, bringing product questions and purchases into its For You feed. The assistant can address sizing, shipping and availability, while Buy Direct allows viewers to complete a brand purchase without leaving the video.
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Google has introduced Call for Me, an experimental beta feature that lets Gemini contact businesses for users. The tool can ask about product availability, arrange appointments, navigate automated menus and wait on hold, while Pixel owners watch a live transcript and intervene whenever they choose.
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Zoho has introduced Zia Chat, a unified AI interface designed to connect business information, workflows and data across its ecosystem. The company also launched 7 sector-focused applications for industries including retail, automotive, banking, healthcare, education, real estate and restaurants, marking its move into vertical SaaS.
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South Korea is preparing a taxpayer-funded AI utility that would give citizens free, unlimited access to chatbots and AI agents. The plan is designed to widen access and strengthen national technology capabilities, but it is unfolding alongside job losses, deepfake crimes, concerns over student learning and fears of excessive dependence on AI.
